Due to the escalation of events over the last few weeks we are now almost all in a state of remote working, from large corporations to SMEs. 
 
It is important that we use the best remote working practices to use technology to work together effectively & collaboratively, and also that employers and employees take the best advice on working at home in terms of supporting colleagues, reducing cyber security risks and maintaining strong data protection procedures. 

Some guidelines today from the CBI’s daily webinar (well worth following and free to register). This is also recorded every day if you cannot watch it live. Please also see this advice from Gallery Partnership, an IT specialist working specifically with charities.

 

Have frequent team check-ins (regardless of coronavirus isolation, people will generally feel more isolated working from home, especially if they are not used to it)

Operate as flexibly as possible – some parts of the business or charity  will be busier than usual, some quieter, flex as needed in terms of resources and volunteers

Create the right boundaries and culture to guide people working from home; for example people may have childcare issues and have to work at odd times such as evenings and nights, so help them understand what is acceptable and what constitutes “working hours” now – perhaps emails at any hour but calls to colleagues only between certain hours

Cyber attacks and phishing are already increasing as people try to take advantage – a recent example includes a document download on “Top Tips to deal with Cyber Security during the crisis when working from home” – which was of course a virus itself. Help colleagues who may be less cyber aware, ask your IT department or outsourced IT partner to advise about risks, tell staff to check the advice from NCSC which is really helpful

Data protection policies may be harder to manage for some businesses with people working outside the office – see ICO updated information with FAQs even for those businesses dealing with sensitive data – there’s also a helpline number 0303 123 1113